Why Some Restaurants Thrive And Others Fail Or Fail To Thrive

It never ceases to amaze me why some restauranters never seem to get it.  They appear to believe that once they open their doors and print their menus, prosperity will auttomatically follow,  or so they believe.  They don’t ask clients what they want, what they would like or prefer.  They stand back in wonder at how others are doing so much better than they are, but never ask why.

Here in Andalucia, where we run Dinner4two members club we sometimes  get a restaurant owner say, “We haven’t had a customer.”   When we ask them if they plan to make a special offer or have a special menu the usual reply is “No.”

How is it possible that these owners of restaurants don’t think outside their front door?  It totally defeats my imagination that someone can spend a large amount of money in furnishing and stocking a restaurant, then some time marketing and promoting themselves, and wonder why they haven’t enjoyed the level of success that others are enjoying.

If one takes the other side of the coin, many restaurants enjoy a comfortable level of success by providing what people eating out crave: such as the basics of good, well-cooked food, good presentation, a nice wine and a pleasant ambience.   On top of this they will change their menu and perhaps announce a specialty that they intend to offer on a particular evening.  El Salmon in Torre del Mar announced the they intended to have a ‘mussels evening’ ( I mistakenly thought it might be a male stripper evening until I noticed the spelling.)  They announced it to their customers, they told us about it and we were able to send text messages to all of our members so that they had a very good number of people turn out for their special event.  Well done to them.   Contrast this behaviour with the restaurant that should remain nameless, that had no plans, no special menu, no special event and no imagination.  I know which restaurant I would want to visit.

I do believe that we who enjoy eating out on a regular basis should make our voices heard and let a restaurant know what we would like and what we expect, but the way in which we do it will vary according to our style.

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Posted under Restaurant Reviews

La Rosa Nautico – Lima, Peru

night time view of La Rosa NauticaOn a recent visit to Lima in Peru I enjoyed a wonderful meal with my Peruvian friends, family and collegues at ´The Rosa Nautica¨. This restaurant must be one of the most famous landmarks in Lima due to its location, a pier stretching out into the Pacific Oceon. The entire pier is owned by the restaurant, which is situated right at the end with fantastic views of the oceon. Along the pier are small kiosk-style shops selling craftwork, clothes and souvenirs of Peru. walkway to main enterance

Upon entering the restaurant, the customer is greeted by what may be described as a stylish tradicional hotel  grill decor.

main enterance to restaurant

With chandeliers hanging in the main hall and in the smaller salons for private parties, you cannot help but feel you have just walked into a 5 star hotel grill.

We were greeted by the maitre d’ and 3 waiters who showed us to our prepared table. After ordering an aperitif (pisco sour being the most popular) we studied the menu. The theme was a variety of fish dishes all prepared in quite distinct ways.  Meat dishes were available but of a more regular preparation.

As a starter I ordered a Peruvian favourite of mine, chupe de camarones, which is a prawn soup, but not as Europeans are used to.

The waiters cleared the plates then arrived with a lemon jello to clean our pallets;  the wine was served which we had chosen earlier. A small wine cellar yet a perfect selection covering over 11 countries.

chupe-de-camarones (prawn soup!)


The main course arrived of corbina served with a herb, lemon and garlic sauce accompanied with seasonal veg and papas (peruvian yellow potatoes).  A perfect choice I decided later.

Although I do not eat desert my companions’ choices looked wonderful. All in-house prepared and with a style that should win the best decoration prize.

Whilst dining we were constantly watching the ocean as we heared the waves lapping on the legs of the pier. Fishing boats leaving for the night, dolphins peaking their heads out of the water every so often and the scores of fish so visible in the clear waters.

A remarkable and memorable experience. Price wise, nothing!!  Bearing in mind that South America is somewhat cheaper than Europe or the USA. For 14 of us – starter, main course, desert, aperitifs, imported wine and coffee, plus one or two drinks at the bar,  the price per head was 35€.

bar area

The food, service, ambience and price I found to be superb and would suggest anyone visiting Lima not to miss out on this restaurant.

The Rosa Nautica,
Espigón 4,
Circuito de Playas,
Miraflores, Lima

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This post was written by steve on January 9, 2011

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Mirador de Cerro Gordo, Near La Herradura, Andalucia, Spain

mirador cerro-gordo_02My long-standing good friends, Ian and Mary, took me out for a surprise lunch on my birthday. We drove the coastal scenic route to La Herradura, and then up the rugged mountain road to the Mirador de Cerro Gordo – a restaurant perched in the cliffs 200 metres above sea level and in the middle of the protected natural park of Cerro Gordo. The views were breath-taking, and the air fresh with the scent of pine trees, natural flowers and herbs.

We sat at a comfortable table outdoors so we could look at the scenery whilst we ate. We each chose one of the Gourmet Sandwiches available on the lunch-time menu. These sandwiches are made with ciabatta bread and served with a cup of home-made thick chips and alioli. The sandwich filling of my choice was the home-marinated salmon with cucumber, crisp lettuce and black pepper. Mary chose the peeled prawns with cucumber and a Marie Rose dressing; Ian had the warm, griddled breast of chicken with salad and a mustard mayonnaise. The Gourmet Sandwiches cost 6 euros each which at first I thought was a bit pricey for a sandwich, but then concluded that it was worth the price after I realised how filling and delicious the sandwich was. The other lunch-time menu option was Mixed Tapas – which has to be ordered for a minimum of 2 people -  also served with ciabatta bread, and consisting of such delicacies as smoked duck, Serrano ham, gravalax, etc. Ian had just about enough room for a delicious dessert afterwards:  sticky toffee pudding with hot toffee sauce and toasted nuts.

mirador cerro-gordo_01A truly wonderful lunch set in a unique relaxing setting, with friendly service and gourmet food. As an added bonus, the restaurant comes complete with its own pet black squirrel, “Lady Lucille” who jumps outdoors from tree to tree, occasionally landing on the straw shades above diners!

The occasion was an experience I would most definitely like to repeat. If you plan to visit this restaurant in the evening I would recommend booking a table in advance. They also cater for celebration parties and weddings. More information is available on the restaurant’s website, including their menus and some tasty-sounding recipes.

For keen walkers there is a rugged path beside the restaurant which leads to the Cerro Gordo Tower; for naturists there is another path which takes you down to the Cantarrijan naturist beach.

mirador cerro-gordo_03Mirador de Cerro Gordo; Ctra vieja de Malaga
Tel: 958 349 099
Email: reservations@miradorcerrogordo.com
Website: http://www.miradorcerrogordo.com

GPS: N36° 43.940 W003° 46.055

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Dinner4two – A new iniative for those wishing to have their penny and their bun

logo2A new initiative for people who like to eat out, but cannot afford to eat out as much as they would like to, has been brought to the clients within the Axarquia area. This is likely to grow in popularity very quickly as the concept catches on; it has been introduced by Dinner4two.

Essentially, people will be able to buy dinner for two and eat out once a month for 60 Euros including wine.  Participating restaurants will provide a good menu for this price and the couple will just present a card to the restaurant.  The bill will be paid by the Dinner for two association.  The dining couple just pay the one-off fee of 100 Euros, and they have paid in advance for six meals out for two persons.

Although this is in its early stages, it is planned to have a string of restaurants of high standard along the coast from Benejarafe to La Heradura and from the coast up to Frigiliana, Vinuela, Periana etc.

Originally conceived as an idea to help pensioners who perhaps can’t afford to dine out as often as they would have wished, it was later decided to to open the scheme to everyone who likes to eat out with friends and make the whole scheme very affordable.

For more information  just click here

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This post was written by editor on April 19, 2010

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Las Mayoralas Restaurant, Periana, Axarquia

Las Mayoralas restaurant serves a selection of dishes from the surrounding area of Axarquia and Andalusia beyond. Each dish is prepared with fresh, local produce and served in the charming, traditional-style dining room.

las_mayoralas_restaurant

Las Mayoralas S/N
29710 Periana, Spain
Phone:  (0034) 635 666 682
E-mail:  info@lasmayoralas.com
Website:  lasmayoralas.com
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Posted under Restaurant Reviews

This post was written by editor on March 6, 2010

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